Terms and Conditions

Effective Date: 1 September 2024

These Terms and Conditions govern your use of the website www.britekglobal.com, owned and operated by Britek Global, a DBA of Tailormade Investment LLC, based in Arkansas, USA.

By accessing this website or requesting a quotation, you agree to the terms outlined below. If you do not agree, please discontinue use of this site.

1. Business Overview

Britek Global supplies industrial and mining equipment including (but not limited to) horizontal belt filters, pumps, valves, and tracking systems. All sales and transactions are processed offline via formal quotations, email, and direct agreement.

2. Use of Website

  • This website is for informational purposes only and does not constitute a binding offer or an online storefront.

  • Product details, specifications, and availability are subject to change without notice.

  • Visitors may request product information or quotes through contact forms or by emailing us directly, but no purchases are made via the site.

3. Quotations and Orders

  • All pricing and availability must be confirmed through a formal quotation issued by Britek Global.

  • Orders are only accepted via written confirmation following the acceptance of a quote.

  • Payment is due via electronic funds transfer (EFT) as specified in the invoice or sales agreement.

  • We reserve the right to reject any inquiry or cancel a quotation at our discretion.

4. Shipping and Delivery

  • Delivery timelines are estimates only and depend on availability, logistics, and location.

  • Risk of loss transfers to the customer upon release to the carrier.

  • All freight charges, duties, or taxes are the responsibility of the customer unless otherwise agreed.

5. Returns and Cancellations

  • Returns are not accepted unless pre-authorized in writing.

  • Custom orders and made-to-specification equipment are non-returnable and non-refundable.

  • Cancellations after order acceptance may incur fees for costs already incurred.

6. Product Information and Warranty

  • Product information provided on the website is for reference only and does not create any warranty.

  • Warranty terms, if applicable, will be provided with the formal quotation or sales contract.

  • The customer is responsible for ensuring the suitability of the product for their application.

7. Limitation of Liability

  • Britek Global shall not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to the use of this site or our products.

  • Our liability in any matter is limited to the amount paid for the applicable product or service.

8. Intellectual Property

All website content (text, images, branding, technical content) is the property of Britek Global or its licensors. You may not reproduce, distribute, or reuse this content without permission.

9. Privacy and Data Use

We collect basic personal information via our contact forms in accordance with our [Privacy Policy]. Your use of this site implies your consent to these data practices.

10. Governing Law

These Terms are governed by the laws of the State of Arkansas, USA. Any disputes arising shall be handled in the appropriate courts of Arkansas.

11. Contact Information

Britek Global
A DBA of Tailormade Investment LLC
Email: info@britekglobal.com
Location: Arkansas, United States

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Email: info@britekglobal.com | Phone: +1 (501) 276-0561
Office Hours: Mon–Fri, 8:00 AM – 5:00 PM (CT)